Your order number is sent via email and/or text message, but if you cannot find it, please contact us so we can help you find it by your name or email address.

Yes, return costs are borne by the customer. We will only cover returns if your item is defective or you received an incorrect item, for which we accept full responsibility.

Online sample sale items are final sale and non-refundable. If applicable, we will always write it on the product page.

801 Bridgeboro Rd, Beverly, NJ 08010 US

We always do our best to serve our Silafu.com babes, please send your special requests to [email protected].

All refunds will be credited back to your account in the original payment unit after approval. If you do not receive a refund within 7 days, please contact your bank or send an email to [email protected]

If you receive a damaged or incorrect item, please contact us as soon as possible after receiving the item: [email protected]. It’s better to attach pictures for faster review by us, after review, we will send you replacement/correct product or refund the price of the item.